Effective Date: 2/27/2025
LAN Hero
15560 Arrow Highway, La Puente, CA 91706
Email: info@lanhero.org

  1. Introduction
    LAN Hero (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and protect your information when you visit our website, lanhero.org (“Website”). By using our Website, you agree to the collection and use of information in accordance with this policy.
  2. Information We Collect
    We collect different types of information to provide and improve our services, including:
  • Personal Information: When you place a rental order, we may collect your name, email address, phone number, billing and delivery address, payment details, and a copy of your ID (for large transactions).
  • Non-Personal Information: We collect anonymous data such as browser type, operating system, IP address, and Website usage through cookies and tracking technologies.
  • Payment Information: Payments are processed securely via third-party services (e.g., PayPal, Stripe), and we do not store full credit card details.
  1. How We Use Your Information
    We use the collected data to:
  • Process rental orders and payments
  • Verify customer identity for large transactions
  • Communicate order updates and respond to inquiries
  • Improve our Website, services, and customer experience
  • Comply with legal and regulatory requirements
  1. Information Sharing and Disclosure
    We do not sell or rent your personal information. However, we may share data with:
  • Service Providers: Payment processors, delivery partners, and technical support teams that assist in order fulfillment.
  • Legal Authorities: When required by law or to protect against fraud and security threats.
  1. Data Security
    We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we encourage customers to take precautions when sharing personal information.
  2. Cookies and Tracking Technologies
    We use cookies to enhance user experience, track analytics, and personalize content. You can adjust your browser settings to disable cookies, but this may affect Website functionality.
  3. Third-Party Links
    Our Website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. Please review their policies before providing any information.
  4. Your Rights and Choices
    You have the right to:
  • Request access, correction, or deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent for data processing where applicable
    To exercise these rights, contact us at info@lanhero.org.
  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
  2. Contact Us
    For any questions or concerns about this Privacy Policy, contact us at:
    LAN Hero
    15560 Arrow Highway, La Puente, CA 91706
    Email: info@lanhero.org