Rent vendor tents for your upcoming event. Our vinyl based white tents are 10’x20′ and come with water ballasts to prevent movement during wind.
LAN Hero Rental Information, Rules, and Policies
Review the terms below before requesting a rental quote. By renting from LAN Hero, you agree to these policies.
1. Rental Eligibility
- Renters must be 18+ or have parental/guardian consent.
- A valid government-issued ID and credit/debit card are required.
- Rentals are available within our service area (specified at checkout).
2. Rental Process
- Quote: Submit a rental request via our website, selecting equipment, duration, and delivery/pickup options.
- Payment: Full payment and a refundable security deposit are due before the rental begins, processed securely.
- Delivery/Pickup: Select delivery or pickup at checkout. Return arrangements are provided at rental end.
3. Rental Periods and Fees
- Durations: Rentals are available for daily, weekly, or monthly periods (minimum 1 day).
- Fees: Vary by equipment, duration, and extras. See your quote for details.
- Late Fees: Late returns incur a fee of 10% of the total rental cost per day.
- Extensions: Request extensions (subject to availability) at least 24 hours before the rental ends.
4. Security Deposit
- A refundable deposit is required (amount in quote).
- Refunded within 5-7 business days after return, if equipment is undamaged.
- Damage or loss costs are deducted from the deposit; excess costs will be billed.
5. Care and Use
- Use equipment per manufacturer guidelines; do not modify or tamper.
- Use only LAN Hero-provided or approved accessories/games.
- Return equipment in original condition (normal wear excepted).
- Keep equipment in a clean, dry, smoke-free environment.
6. Damage, Loss, or Theft
- Report issues immediately to info@lanhero.org.
- Renters are liable for repair or replacement costs (quoted per equipment).
- Event Insurance: All rentals require event insurance, to be arranged by the renter and verified before rental start.
7. Returns
- Return equipment by the rental end date via provided shipping or pickup.
- Equipment is inspected within 48 hours of return; renters are notified of issues.
- Non-returned equipment incurs additional fees or legal action.
8. Cancellations and Refunds
- Cancel 48+ hours before start for a full refund (minus $10 fee).
- Cancellations within 48 hours are non-refundable but may be rescheduled (if available).
- No refunds for early returns.
9. Prohibited Activities
- No subleasing, commercial use, or unauthorized modifications.
- Equipment must comply with local laws.
10. Data and Privacy
- Renters are responsible for personal data/game saves; back up before return.
- Equipment is wiped after each rental for privacy.
- See our Privacy Policy for data handling details.
11. Liability
- Use equipment at your own risk; LAN Hero is not liable for injuries or damages.
- Equipment is “as is” with no additional warranties.
- Contact info@lanhero.org for technical issues; replacements are subject to availability.
12. Contact
- Email: info@lanhero.org
- Hours: Monday–Friday, 9 AM–5 PM
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