LAN HERO TERMS AND CONDITIONS
- Introduction
Welcome to LAN Hero. These Terms and Conditions govern your use of our video gaming rental services within California. By renting from LAN Hero, you agree to these terms. - Eligibility
Renters must be 18 years or older.
A valid government-issued ID and credit card are required for large payments. - Rental Terms
All rentals are for daily use only.
The 50% deposit is required upon booking.
The remaining balance is due upon delivery and setup.
A 10.5% sales tax will be applied to all rental charges. - Delivery and Setup
LAN Hero provides delivery and setup services only; self-pickup is not available.
The renter must be present at the delivery location. - Usage Restrictions
Equipment must be used indoors only.
Commercial use is permitted.
Renters are responsible for any damage beyond normal wear and tear. - Security Deposit and Damage Policy
Renters must pay a 50% deposit upon booking.
Any loss or damage beyond normal use will be charged to the renter. - Cancellation and Refunds
Cancellations will result in forfeiture of the 50% deposit.
No refunds after equipment delivery. - Liability
LAN Hero is not responsible for any damages or injuries resulting from improper use of the equipment. - Payment Methods
We accept Credit Card, PayPal, Zelle, Cash, and business checks. - Force Majeure
LAN Hero is not liable for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, acts of war, labor disputes, or technical failures. - Indemnification
The renter agrees to indemnify and hold harmless LAN Hero, its employees, and affiliates from any claims, damages, or expenses arising from the use or misuse of the rented equipment. - Arbitration
Any disputes arising under these terms shall be resolved through binding arbitration with the American Arbitration Association. - Slander and Defamation
Renters agree not to make false or defamatory statements about LAN Hero, its employees, or services, including on social media or other public platforms. - Non-Disclosure Agreement (NDA)
Renters agree not to disclose any proprietary or confidential information regarding LAN Hero’s business practices, pricing, or operations.
LAN HERO PRIVACY POLICY - Information We Collect
Personal details (name, address, phone number, email)
Payment information for rental transactions
Government-issued ID for large payments - How We Use Your Information
To process rental agreements and payments
To verify renter identity for security purposes
To provide customer support and rental logistics - Data Protection
LAN Hero does not sell or share personal data with third parties.
Payment details are securely stored and processed. - Customer Rights
Customers may request access, correction, or deletion of their personal data.
LAN HERO RENTAL AGREEMENT - Parties
This Rental Agreement is between LAN Hero (“Provider”) and the renter (“Customer”). - Equipment
The rented gaming consoles and monitors remain the property of LAN Hero. - Rental Period
Rental begins at the time of delivery and ends at the agreed return time.
Late returns may be subject to additional charges. - Payment Terms
A 50% deposit is required upon booking.
Remaining balance due upon delivery.
A 10.5% sales tax will be applied to all rental charges. - Security Deposit and Liability
The renter is responsible for any loss, theft, or damage to the equipment. - Cancellation Policy
Deposits are non-refundable. - Arbitration Clause
Any disputes arising under this agreement shall be resolved through binding arbitration with the American Arbitration Association. - Indemnification
The renter agrees to indemnify and hold harmless LAN Hero, its employees, and affiliates from any claims, damages, or expenses arising from the use or misuse of the rented equipment. - Force Majeure
LAN Hero is not liable for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, acts of war, labor disputes, or technical failures. - Slander and Defamation
Renters agree not to make false or defamatory statements about LAN Hero, its employees, or services, including on social media or other public platforms. - Non-Disclosure Agreement (NDA)
Renters agree not to disclose any proprietary or confidential information regarding LAN Hero’s business practices, pricing, or operations. - Governing Law
This agreement shall be governed by the laws of California.